My SD card is corrupted (Error 127)

There are many different SD card types and manufacturers. We use HC SD cards in order to be sure of the compatibility with our devices: 

If you have received a message on your rcc stating that your SD card is corrupted, please follow the recommended procedure below. 

1. Format the SD card
   Format the SD card using the formatting tool available in Windows or Apple OS. Make sure that you choose either FAT or FAT32 as file system.
   The easiest way to format an SD card in Windows is as follows:
   1. Open Windows Explorer.
   2. Find the drive for your SD card.
   3. Right-click, and when the menu appears, click Format.
      You can give the formatted drive a name by entering it into the Volume Label.
   4. Finally, click on the Start button.
      A warning will appear notifying you that all data on the drive will be erased.
   5. Click OK to continue.
      At this point, your drive should be formatted correctly.
2. Update the system software
   Since the software version R682 the system can format automatically your SD Card of your xcom LAN/GSM and rcc in case an issue appears.
   
3. Format the SD card remotely using the Studer Web Portal
   In case you don’t have access to your installation, it is possible to format the SD card in the Studer portal remotely. Please contact our Support Team or your local distributor.​